Privacy policy
Who We Are
This website is operated by Gwent VW, specialists in genuine and performance parts, servicing, and tuning for Volkswagen, Audi, SEAT, and Škoda vehicles. Our postal address: Gwent VW, 20 Leeway Industrial Estate, Newport, NP19 4SL, United Kingdom. You can reach us by phone at 01633281222 or by email at info@gwentvw.co.uk.
Introduction
This Privacy Policy explains how Gwent VW collects, uses, and shares your personal information when you visit or make a purchase from www.gwentvw.co.uk ('the Site').
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, what websites or search terms referred you to our site, and how you interact with it. We call this 'Device Information'. We also collect 'Order Information' when you make or attempt to make a purchase, including name,address, email, and phone number.
How We Use Your Personal Information
We use your information to process and fulfill orders, communicate with you, screen for risk or fraud,provide marketing (where opted-in), and improve our website.
Sharing Your Personal Information
We share data only with trusted services like Shopify (to power our online store) and Google Analytics (to help us understand how customers use our site). We may also share data to comply with legal obligations or court requests.
Behavioural Advertising
We may use your information to show you targeted advertisements or marketing that may interest you. You can opt out of targeted advertising via Facebook, Google, Bing, or the Digital Advertising Alliance website.
Do Not Track
Please note that our website's data collection practices do not change when a 'Do Not Track' signal is received from your browser.
Your Rights
If you are a UK or EU resident, you have the right to access, correct, update, or delete your personal data. To exercise these rights, contact us at info@gwentvw.co.uk or by post at the above address.
Data Retention
We retain your data only as long as necessary to complete your transactions, meet legal requirements, or resolve disputes. You may request data deletion at any time.
Complaints
If you have concerns about how your data is handled, you can contact the Information Commissioner's Office (ICO) via https://ico.org.uk/make-a-complaint/.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.
Contact Us
For any questions or concerns regarding our privacy practices, please contact us:info@gwentvw.co.uk ¦ 01633 281222 ¦ Gwent VW, 20 Leeway Industrial Estate, Newport, NP194SL, United Kingdom.
20 Leeway Industrial Estate, Newport, NP19 4SL ¦ 01633 281222 ¦ info@gwentvw.co.uk ¦ www.gwentvw.co.uk